GRIEVANCE REDRESSAL

The CSB Grievance Cell set up in the Central Silk Board, Bangalore looks after the grievances received from the employees of the Board as well as from Public. A grievance register has been maintained at Central Silk Board, Bangalore to register the grievances.  As soon as the grievance petitions are received, the same will be referred to the concerned officers who are dealing with the subjects for their comments. After verifying the facts and getting a detailed report, the grievances are redressed based on the merits of each case and individual replies are given to the aggrieved by the Grievance Officer himself.

Public Grievance Redressal Officer Details:
Name Dr. R. K. Mishra,
Designation Director(Tech)  /
Grievance Officer
Status of Public Grievance Redressal Officer:  Male/ Female Male
Address Central Silk Board,
Ministry of Textiels - Govt. of India
B.T.M. Layout, Madivala,
Bangalore - 560 068.
+91 80 26688704               +91 80 26681511        dirtech.csb@nic.in
 

If a complainant is not able to get the complaint redressed through CSB Grienvance officer,  he/she can lodge the complaint  at  Public Grievance portal.   If  complaint is pension related, he/she can lodge at Pensioners' Grievance Portal.

Govt. of India Resolution on the Public Interest Disclosures & Protection of Informers.